Privacy Policy
Last Updated: October 2025
At Herboso & Associates, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us — including through our website, forms, phone, SMS messages, and email communications.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Fill out a contact or booking form on our website.
- Schedule a property showing or consultation.
- Request information about buying or selling a property.
- Communicate with us via SMS, phone, or email.
This information may include:
- Your name
- Email address
- Phone number
- Property preferences or search criteria
- Any additional details you choose to share
2. How We Use Your Information
We use your information to:
- Confirm, remind, or follow up on appointments you schedule with us.
- Send requested property information, updates, and real estate tips.
- Provide you with relevant service or support.
- Improve our customer experience and communication.
We do not sell, rent, or trade your personal information with anyone.
3. SMS/Text Messaging Consent
By submitting your phone number through any of our forms or scheduling tools, you consent to receive SMS or MMS messages from Herboso & Associates related to your inquiry or appointment.
Typical messages include:
- Appointment confirmations and reminders
- Follow-up messages after showings
- Updates on new listings or relevant opportunities
Message and data rates may apply.
You can opt out at any time by replying STOP, or request help by replying HELP.
4. Data Protection
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, use, or disclosure.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Withdraw consent for marketing or SMS communication at any time.
To exercise these rights, contact us at support@herboso.com.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Herboso & Associates
Attn: Privacy Compliance
23820 Bennett Chase Dr Clarksburg, MD 20871
Email: support@herboso.com
Phone: 240-426-5754
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.